SR AZURE CLOUD INTEGRATIONS SUPPORT ENGINEER · MICROSOFT
I design AI systems that run on Azure.
Seven years on Azure support at Microsoft, building orchestration, agent workflows, and integration architecture for enterprise customers.
7 yrs
Azure support at Microsoft, promoted to Senior in 2024
3
Logic Apps tutorials on Microsoft Community Hub
4 of 5
Recent years with a Microsoft hackathon entry
3
Microsoft-issued badges earned
01 · ABOUT
Systems, built end to end.
The pattern started early. As a kid I built a three-wheeled car by myself from the spare parts of old toys, and I’ve been designing and assembling systems end to end ever since.
Seven years supporting Azure at Microsoft, most of them on Logic Apps, have given me deep integration knowledge: how connectors, authentication, and storage behave in production, and where they break. Around that core I carry breadth across the platform, from compute and storage to the data and eventing layer, including Event Hubs, Data Factory, Data Lake, Synapse, and Databricks, so I can design the whole solution rather than just the workflow.
DEPTH
Logic Apps, end to end
Connectors, authentication, storage, runtime behavior, and the failure modes in between.
BREADTH
The Azure platform around it
Hands-on: Functions · Storage · SQL · Key Vault · AKS · Azure OpenAI · Copilot Studio
Architecture-level: Event Hubs · Data Factory · Data Lake · Synapse · Databricks
Charlotte, NC · Remote-first
02 · EXPERIENCE
Where I’ve worked
1/2020 – Present
Microsoft
Sr Azure Cloud Integrations Support Engineer, Logic Apps
Promoted to Senior in 2024 · Enterprise customers, partners, and engineers
- Own escalations for enterprise customers: scope the problem, research it, pull in engineering, and drive it to a fix.
- Built cloud-based diagnostic tooling in C# and Kusto queries to detect issues in single-tenant Logic Apps.
- Built an AI-agent automation with Copilot Studio and Logic Apps for an internal escalation workflow.
- Mentored two junior engineers.
- Wrote Logic Apps tutorials for the Microsoft Community Hub, covering authentication, storage, and connectors.
6/2019 – 1/2020
Collabera
Vendor on the Microsoft account
Azure Cloud Support Engineer, Function Apps
- Owned new cases and escalations for enterprise customers and partners, handled to Microsoft SLAs.
- Acted as an internal customer advocate, escalating to management and keeping customers informed.
8/2018 – 6/2019
Deephaven Mortgage
Applications Developer
- Built the company intranet in C# and ASP.NET, and served as business analyst on the BRD and FSD documentation.
- Delivered a custom Encompass .NET plugin that calculates loan underwriting conditions to speed up closings.
- Built ETL and SFTP applications that moved data to third parties through their REST services.
11/2017 – 6/2018
Wells Fargo
Applications System Analyst
- Supported and fixed credit-reporting and dispute-resolution applications for Enterprise Risk Management in C#, VB.NET, and SQL stored procedures.
- Designed an SSIS data-migration application and a SQL-driven email messaging application.
Earlier career
Baker & Taylor, .NET Developer, Business Analyst, and QA (2014–2017) · UNC Charlotte, part-time coding boot camp TA (2016–2017) · Triad Foreclosures, .NET Web Developer (2011–2012)
03 · SKILLS
What I work with
Azure & Integration
- Logic Apps (Standard)
- Function Apps
- Azure Storage
- Azure SQL
- Key Vault
- AKS
- Docker
AI & Agents
- Copilot Studio
- Microsoft 365 Copilot
- Azure OpenAI
- Anthropic Claude API
- Human-in-the-loop workflows
Languages & Frameworks
- C# / .NET Core
- ASP.NET Core
- JavaScript
- React
- Node.js
- SQL
- KQL
- JSON
Tools & Practice
- GitHub
- Visual Studio
- VS Code
- Kusto
- Postman
- Full SDLC, requirements to deployment
Data & Streaming
ARCHITECTURE-LEVEL- Event Hubs
- Data Factory
- Data Lake
- Synapse
- Databricks
04 · FEATURED WORK
Things I’ve built
Select a project to open its details, or go to its project page.
WHAT IT DOES
AI-generated trade ideas wait for human approval before anything executes, and a paper-trading mode lets ideas run without real money.
HOW IT’S BUILT
React and Express, with the Claude API for analysis and Azure Table Storage for position tracking. A broker-agnostic adapter pattern keeps trading logic independent of any one broker, with market data from Alpaca, Polygon, and Alpha Vantage.
WHERE IT STANDS
In active development.
ReactNode.jsExpressClaude APIAzure Table StorageAlpacaPolygonAlpha VantageView project page →WHAT IT DOES
An escalation workflow with a human approval gate and automatic closure detection.
HOW IT’S BUILT
Copilot Studio for the agent and Logic Apps for orchestration.
WHERE IT STANDS
An internal tool, so this write-up stays at the pattern level.
Copilot StudioLogic AppsView project page →WHAT IT DOES
Parses a Logic App’s JSON definition and writes documentation covering its structure, triggers, and actions in the style of Microsoft’s own docs.
HOW IT’S BUILT
A .NET 8 Razor Pages app in C# that sends a Logic App’s JSON definition to the Claude API and generates the documentation.
WHERE IT STANDS
In development, and a 2025 hackathon entry.
C#Razor PagesView project page →
05 · WRITING
Published on Microsoft Community Hub
Walkthroughs from the Integrations on Azure blog, covering Logic Apps authentication, storage, and connectors.
- Configure SQL Storage for Standard Logic AppsWhen to use SQL instead of Azure Storage for workflow state, and how to set it up in the portal.Preview feature at time of writingRead the article →
- Authenticate Standard Logic Apps using OAuth 2.0 Bearer TokenAuthenticate without user input: generate a bearer token, parse it, and call a downstream API.Example API endpoints have since changed; the technique still appliesRead the article →
- Oct 2021Create a Custom Connector for Logic Apps using the Azure portalBuilding a Logic Apps custom connector in the portal, among the other approaches (CLI, Postman collection, OpenAPI).Portal steps may have changed since publicationRead the article →
06 · HACKATHONS
I like building under a deadline
Microsoft’s company-wide hackathon has been a yearly outlet for the tooling and agents I wished existed on the support floor.
2025
FlowScribe.AI and a support automation agent
Two entries: an AI documentation generator for Azure Logic Apps, and an internal agent that automates a support recovery workflow.
2023
AI skilling challenge entry
An AI-driven workflow automation for the support organization.
2022
Diagnostic tooling for support engineers
A diagnostic detector that lets engineers filter troubleshooting data by a single client request.
Participant
07 · CREDENTIALS
Badges, certifications, and learning
Copilot Agent Maker
Microsoft Digital
Support Specialist
Azure App Service Configuration and Management
Hackathon 2023
Participant
AI-900
Microsoft Learn · Artificial Intelligence
AZ-305
In progress · Azure solutions architecture
B.S. Computer Science
Winston-Salem State University
08 · CONTACT
Let’s talk about AI on Azure.
Open to Cloud Solution Architect (AI) conversations, remote-first.